Thanks for providing the easy fix! And if so, does anyone know how to fix this? You may want to purchase something like the water line buddy that will help you unfreeze the water line but shooting hot water up the line. Thanks for the tip, Penny, You can thaw the ice in about 30 seconds! I used the hair Dryer and a pipe cleaner and my family has water now! I had the same water line problem with our side by side GE. Thank you!! The valve requires at least 20 psi to function properly. Leave about 3/4 of an inch hanging out and when the water stops, wiggle the cord back and forth, presto. You are using a bandaid, not solving the problem. Update: A couple of years later and the water line problem is still solved. I worked the front and back of the door with the hair dryer and it didn’t appear to work, until a couple hours later when I tried it again and the water was flowing. The water inlet valve is a solenoid-operated device that supplies water to the dispenser when activated. I never hooked up my ice maker. If air does not pass through, this indicates that the water supply tube is frozen. Thank you. Thanks again for the advice!! I just paid $69.50 for a service visit. ? If you need more help with this problem, resubmit your question with additional details and the full model number of your GE refrigerator. Would have been waisted money and time away from work! I stuck the blow dryer in the opening for ice from the inside side on low heat. Checked water lines under kick plate to make sure I had water, and it was a frozen line issue first. It got worse when the change filter light came on and after I changed the filter it’s almost nonexistent. thanks to all who suggested this, saved me a repair call and payment. When the line freezes simple pull the trimmer line and clean it out. In fact, I took it right out of the freezer and I just use the room for storage. The valve requires at least 20psi to function properly. GE finally sent “spacers” which are currently working. did it a couple of times and when I came back to it 2 hours later water was flowing. My ice maker suddenly stopped working also. I put a hair dryer to the door still no at the top but have water at the bottom hose, I got a plummers quick repair. refuse to… Read more ». I the past all I would do is leave the freezer door open for 30 minutes or so and it would warm up enough to unfreeze the line. Never buy GE products. Seems this is an on going problem with GE. Hair dryer worked for me plus clearing the top shelf – thank you Penney. I turned the fridge off for 20 minutes, ran the blow dryer on and off on the inside and outside of freezer door around the dispenser area, then finally pushed a thin plastic weed liner in the water dispenser outlet and finally the water came pouring out. Same for me. I’ve been told it can take up to 24 hours to thaw. My dishwasher almost caught fire and they gave me 400 00 to replace my three year old 1000 00 top of the line model. I get no water/ice and the light does not work. We have had our fridge at least 10 years and this has never happened. Now I am wondering if it’s just frost on the line that melted after the hair dryer now dripping down the line. No problem. Step by step instructions on how to replace a Ice Dispenser Bucket Auger for General Electric GSH25JSXBSS Not dispensing water #AP3672963 for Refrigerator made by GE. Ice maker still works. If not,… Read more ». The valve is normally located at the bottom rear of the refrigerator, behind the access panel. The tip worked great! You can fix it! Worked for me! If the door switch does not have continuity when activated, replace it. tube for 2-3 min… all is well! Penny Stevens, “Stuck it up the dispenser” how? There are certain areas and parts in the refrigerator that need to be inspected to troubleshoot the problem. The water line to the ice maker isn’t working either, although the dispenser will dispense if I put ice in the bucket. The panel blinks when the button is pressed? I first replaced the micro switch but it didn't fix the problem. If the door switch fails the dispenser will not turn on. It took about 5 minutes then waited about two more, waterline started to drip, from the melting and then it worked. Yup – 5 minutes with the hairdryer and flowing again. And, he indicated that my freezer’s insulation was probably defective! The blow dryer for 10 minutes on the inside of the refrigerator worked for me. I also have the noisy fan issue. GE Service tech admitted that there were problems with the original ice maker design! This was an awesome and helpful article, thank you very much to everyone who contributed their advice and knowledge. Thank you! There comes a point where water filters can stop up completely and cut off the water supply. Hello, We can see that the machine is getting water from the supply but it appears to not go past the water filter area. Make sure that the water pressure to the valve is at least 20 psi. I pointed it on the inside of the door right in line with the dispenser line (on the outside). yes it did work… it just took a few minutes for it to thaw more, I guess! This really does work! So happy… Read more ». I’m pleased to announce that it worked like a charm. My water is flowing now. THANK YOU!!!!! I tried the blow dryer, just now, and all it did was melt the plastic tubing and bend the actual press bar… If anyone does this, do it with caution. It’s the worst appliance ever! Any suggestions where to go next? I simply typed in the search bar, how to install a dispenser water tube heater for a ge side by side refrigerator,… Read more », Also, if a frozen line isn’t your issue, I’ve been told that you first check out the water filter, put in the filter bypass piece if necessary especially if you don’t have a new filter on hand, if it isn’t that it could be your water inlet valve found on the back of your frig., and last but not least your control board might be bad. The very top shelf in the freezer is a “quick freeze” shelf and should be left open at the top to allow air to flow in the freezer – we stuffed the freezer through the holidays and forgot about this. In addition, ensure that the freezer is kept at the proper temperature. Now it is freezing up again. French door refrigerator dispenser not working. Try the dispenser, if the water flow improves from the dispenser, the filter is clogged and needs to be replaced. If the refrigerator water dispenser is not working, the door switch might be defective. Probably a “duh” moment, but I have zero handy man skills. FOUR MIN WITH BLOW DRYER. Is it possible that something broke in the water filter area to stop the water from getting through? I have changed the filter so I think I have a frozen resevoir. Saved me a bunch of money. My GE side by side was having the same issues with not dispensing water, but the ice maker was functioning properly. Ge wanted to charge $80 to come look at it on a week day between 1 and 4. If the paddle is broken, first disconnect the water tube. Thanks Penney. My icemaker is not filling enough. Thanks for great advice! Thank you James, I have a 22 cu ft GE side-by-side refrig that is a little over 5 years old, and just had the line freeze up in the freezer door too. Then I used the weed eater line. We tried putting the old filter back in, but no improvement. If the water supply tube is frozen, thaw it out. After using hair dryer, then wait 5 minutes to let ice in dispenser melted out. Worked like a charm! I just used the hair dryer and it worked!!!! When that unit went bad as well they offered to fix it or give me around $700/800 to put toward another refrigerator. I have warmed the outside and inside of the freezer door. Any ideas?? I took a hair dryer set at highest temp setting and warmed the left door from the inside for 6 minutes, I also warmed the the inside edge of the door from the bottom hinge to the ice shoot, then I took a wooden spoon from the inside, pushed it into the ice shoot to hold the rubber flap opened and used the hair dryer from the outside and shot hot air into the ice opening where the water tube is located…….not too long, don’t melt the plastic……… THE WATER IS FLOWING AGAIN……… Now… Read more ». Refrigerator Water Filter. The ice maker is working fine but the water will not come out of the dispenser. So I originally didn’t think it worked. water dispenser broke on one side need to replace can u tell me how, the water dispenser broke on one side can u tell me how to replace. Here are a few examples of GE Refrigerator issues that were fixed with a new controller board: “The light inside the freezer and fridge were working, but nothing else was. My water stopped coming out of dispenser. Worked for us. The water inlet valve is an electrically controlled valve that opens to supply water to the dispenser and ice … Then waited 5 minutes and kept it donwhat it donand it did what it does. It did not fix the problem. Thanks for letting us know you got it fixed! If your attempts to troubleshoot your refrigerator's ice maker don't work, you may need to order a GE ice maker replacement. New Installation The reservoir tank or tubing has not filled yet. If your GE profile refrigerator door alarm is beeping, it implies that the swinging doors are malfunctioning. If air does not pass through, this indicates that the water supply tube is frozen. Let us know below if this worked for you (or not) so we can all help each other fix these annoying refrigerator issues! I will be ordering one, very soon. One line goes up to the ice maker. The dispenser switches send voltage to the dispenser. thanks for the tip. The water line to the ice maker isn’t working either, although the dispenser will dispense if I put ice in the bucket. Speaking of jams, if you happen to be in one because you’ve got a refrigerator water dispenser not working properly, you don’t have to be caught high and dry. Static electricity caused by pulling away the plastic covering off the dispenser can cause it to temporarily lock up. One my husband took the hairdryer and stuck it up the dispenser for about 3 or 4 minutes on high, then tried the water lever – and wha – lah! Thanks for all the posts. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. Issue was not water freezing in door. It’s been about a year! If only one dispenser part is not working, test each of the dispenser components before testing the control board. Check the water flow and test the pressure to determine if it is at least 20 psi. Options. The icemaker in my refrigerator is not working. I tried the hair dryer solution and it worked fine. Water dispenser was not working but ice dispenser was. The GE technician charged $99 and told us we needed to replace the whole door! Thanks the water dispenser. from outside the refrigerator door? : PSS26MSWASS Serial no. Peter, I used a hair dryer to defrost my water line also. We used hair dryer to front of door, side of door, inside of door but I think unplugging is also something to do to just let it warm up a bit. TKS, GE Model GSH25 JSTA SS, A two door upright refrigerator. Please tell me how I unfreeze the resevoir so I can have water again. Mine is doing the same thing. Thank you! Thank you for sharing the tip. I don’t know what the problem is, therefore cannot fix it. ~75$ in parts and a few hours of my life I cannot get back! Water Dispenser not working on GE GSL25JFRFBS Refrigerator Water dispenser suddenly stopped working. Thanks!!! This has SOLVED my water dispenser frozen line problem….at no “repair” or parts cost. Thank you! Hair drier worked. Most helpful. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. The water flow from my dispenser is slow. If this doesn’t work for you then you might consider replacing the water filter or water valve as both of those can slow or stop the flow from the water dispenser. The wall shape changed. It dispenses crushed ice only. On the inside of the freezer door is the opening for the Ice cube chute. When water is selected at the dispenser control panel, line voltage is supplied to the solenoid of the water inlet valve to allow water to flow. I had similar problem, checked the “connector” at bottom of freezer door and when paddle was pushed for water, the water DID flow, indicating freezing was ABOVE the connector and IN the freezer door. Will try the hair dryer . My top quick freeze shelf being so full could gave been part of the problem. The auger is driven by a motor mounted behind the bin with a set of drive forks on the gear box shaft. Recently my water dispenser simply quit working on my General Electric side-by-side refrigerator. So glad I googled and found these responses right away! When I use my water dispenser I get water on my side-by-side refrigerator, I get water leaking out from under the fridge shortly thereafter. I had noticed a bit of condensation the day before. My water dispenser is not working, dispenser is not getting water. They asked for my model #, serial # and I explained that I continue to have issues with the water dispenser line freezing. I replaced the filter last night and the water dispenser worked. Ultimately the insulation inside the door quits insulating the water line and it freezes near the dispenser control panel. Had to buy a new hose couple, which was $4.95, but all good. Someone on other forums suggested to replace the mother board for the dispenser. Did you figure it out? This could be the case on most fridges, but I didn’t know I needed to have the door closed for the water to flow. To determine if the door switch is defective, use a multimeter to test it for continuity. I left the freezer door open for 5 minutes. Thanks . Hope you will find the solution to your Ge refrigerator water dispenser not working. Got it thawed by leaving the freezer door open and keeping a blow dryer on the lower inside part of the door (closest to the hinges) for about 30 min. Happy Easter. Hairdryer worked and weed whacker string!! It is more likely that a single part has failed. I used a hair dryer from the front with no success. I have had a few problems with my GE GSL25JFTA BS Fridge ice and water dispenser. Frozen line resolved with hairdryer heating freezer door where line exists to dispenser. (We hung a towel over the freezer opening while we did this to conserve as much energy as possible.) Thanks for this great solution. It’s a tool that allows you to spray microwaved hot water directly on the ice inside the waterline. If the door switch fails, the dispenser will not turn on. Took two hours to identify cause 2 minutes to fix! The refrigerator was not cooling, the water/ice dispenser and the digital displays were not functional. The dryer fix is temporary – kinda like having to blow dry your car’s radiator every few mornings to get the coolant flowing. Hold times are long. I called GE today and they said that my refrigerator does not have the defect with the water line freezing up! To reset a GE refrigerator water dispenser, do the following: Thank you! No water or ice dispensing? My first GE Profile flooded my new hardwood floors and then the whole ice/water dispenser unit had to be replaced. I had it on low fir 5 minutes and on high for five minutes. My dispenser and icemaker are not getting water. Used the hair dryer and my husband used paper clip unfolded as stated below. Haha! I’m never buying GE products again! The hair dryer and weed eater line worked for me too! If the entire dispenser system is not working, the control board is more likely to be at fault. My water and ice stopped working. Hmm, Guess I made it up! Experienced the same issue, which was resolved be installing bypass tube assembly (WR17X11920). I’m in the same boat. After reading about using a hairdryer and weedeater line I tried it and it worked like a charm. http://www.GraceAppliance.com/IceSurrender. Let me list the order in which things broke: 1. I could not see where the water was leaking from. I undid the line coming into the refer and have water to the refrigerator. I took off the back panel & asked my wife to dispense water. Remember to turn the freezer back down, will see it that keeps the water tube from freezing again. We unplugged fridge and worked on it on and off for about 20 minutes and yep…water is now flowing. I attached two on the Insoles inside of the freezer door and covered it with a 10in x 16in piece of 1/2 inch Fan Foam insulation . . the water line on my ge freezer door keeps freezing. You’ll soon be toasting your DIY skills with a … . It took a little force to push the line more than 3″ but instantly had water at that point. So hold it and direct the heat into the ice chute on the inside of freezer. Ge refrigerator water dispenser not working. I followed the suggested repair using hair dryer and pipe cleaner……………..worked like a charm. The hairdryer worked beautifully! Now how do you fix it? Interior ice maker is still working. : LM436265 Right now, the fresh food and freezer compartments are not cooling at all. Water and Ice dispenser not working, no light comes on when the lever is depressed, the panel temp lights start to flash, do not hear any motor coming on when dispenser is pushed in. Thank You! I hope this helps. Had to unplug. Thank,thank,thank-you. I tried to heat the interior of the door with no success, so I did more research and found this video: https://www.youtube.com/watch?v=EwJ_EatXJ9g Following the directions to remove the kick plate and check the supply from the bottom was helpful. Get the water line heater. Took me about 30 minutes working on the outside of the door and the inside of freezer door. The water heater in the line seemed to fix the issue and we never saw it again. The instructions included for item WR49X10173, the water dispenser tube heater are horrible, but there is an awesome step by step video on youtube by wernerpd that outlines how to install the heater. Hair dryer worked like a charm. FYI the upper freezer was blocked causing the freezing problem. Good luck…I changed my heater last night and am still waiting to see if the water dispenser line will thaw. Applying heat from a hair dryer from both the bottom and top and trying to push the nylon line up eventually broke up the blockage and the water… Read more ». If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. This has never happened before when I have changed the filter. Thank you for the hair dryer technique. I was doubting for the first 9 minutes but then…ahhh, water. I kept gently jabbing the weed eater string in the water hole and eventually the ice gave way & a bit of water rushed out. What a rip! Remove the control panel cover and verify that the actuator contacts the dispenser switch properly and if not, check the actuator housing bracket, switch mounting bracket and the actuator pivot itself. My dishwasher almost caught fire and they gave me $400.00 to replace my three year old $1000.00 top of the line model. Great. My rake away us to not put the hair dryer in the hold and let it sit there. Hair dryer worked like a charm. My water stopped working for a day….starting googling, fixed it! Our water line was frozen and used a hair dryer, got it thawed out but the water line keeps blowing off at bottom (at the solenoid I think it is called) spraying out water. Tks a lot hair dryer & weed eater plastic line works great 10/15 min. Remember, an inlet valve requires at least 20 psi pressure to execute functions accurately. Guess I will have to buy a replacement for that also! whoops! I only had problem with water, both ice and crunched ice did not present problems. The line is not frozen. The home may have insufficient water pressure. I have a GE profile arctica side-by-side fridge, about nine years old. water line was frozen did the hair dryer trick and it worked. Have the necessary tools for this DIY refrigerator water dispenser not working project lined up before you start—you’ll save time and frustration. How to fix a refrigerator that will not dispense properly. I covered the freezer opening with aluminum foil to keep the food cold. We bought the side by side GE Adora a year ago. Now the water is not dispensing. I have also removed the filter and placed the bypass plug into the filter housing. Read a lot of these posts….figured it cost nothing to try hair dryer…tried it up dispenser and inside door…few minutes…didnt seem to work…went back few minutes later and pushed button to try for the heck of it and water came flying out…didnt need weed whacker cord….AWESOME!!!! I had just put a large freezer ice pack into… Read more ». Viola all problems fixed. Granted, we had other issues with our GE refrigerator but the water line was never frozen again. In the last 3-4 months the water dispenser shuts off intermittently, but comes back to life on its own. We put the hairdryer on inside the door behind the dispenser and it worked! Learn how to use, update, maintain and troubleshoot your LG devices and appliances. The door switch turns off the ice and water dispenser when the refrigerator door is open. I’ve been fighting this problem on and off for as long as I’ve owned my side by side (6 years). It was working perfectly and without notice it stopped working. So there you have it, your problem is likely a frozen water line. My main refrigerator was not cooling so the technician replaced the mother board about 9 months ago. Glad you got it fixed! Also, do not overload top shelf of freezer under ice maker. Model no. It will take a little time, but it really does work. well our was not frozen – just kept pressing “water button” because my husband read somewhere that there might be Air in system, although we did also find too much ice – so took excess clumby ice out and Voila! Check out our step-by-step guide on how to fix a refrigerator water dispenser, below. My icemaker is not making ice, not working. To determine if the door switch is defective, use a multimeter to test it for continuity. Now it’s okay. At that point, the water dripped/ran continually from the cradle. Just wanted to say THANK YOU FOR HAIR DRYER TIP! This last time that I changed the filter I let about 2 quarts of water out through the dispenser (per the instructions). The freezer temperature should be kept from 0-10 degrees Fahrenheit. We changed the water filter on our GE refrigerator and immediately the water dispenser stopped working. Email. I have a GE side-by-side refrigerator with a ice maker and water dispenser. GE Refrigerator Control Board – Replace it Yourself! Thanks for the advice! Thank you soooo much for this suggestion! My lights flicker as well. Help! Water dispenser was not working but ice dispenser was. I will wait to install it, want to… Read more ». It’s called the IceSurrender Frozen Waterline Tool. My refrigerator makes noise - is this normal? You can purchase it from Amazon below for $40. Then it dawned on me what my problem was. To determine if the door switch is defective, use a multimeter to test it for continuity. I think keeping a new filter on hand should help too since it happens more when the filter is old. Water and ice does not dispense or drop from the fridge dispenser. If your GE profile refrigerator water dispenser not working, the pressure of water supply may be sufficiently low. GE Refrigerator Not Cooling After Power Outage, GE Freezer OK but refrigerator not cooling, Bypass my GE RPWFE Refrigerator Water Filter. Note: This video is intended to give you the general idea of the part replacement procedure. Also will adjust freezer temp to be a bit warmer. Common solutions for: GE Refrigerator water dispenser not working. water. He told me there was a heater part that would heat it up to keep from freezing. The ice maker works fine. Help my melted also so NOW what?? When the doors are open, the temperature inside the refrigerator will reduce, causing it to start beeping. Start doing it yourself with the confidence that comes with 100+ years of experience. The water inlet valve requires a minimum of 20 psi to function properly. This is happening to me now as well. When the water stopped dispensing, I found this site and read all the posts. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. When I did that, the light did not come on, but the panel started flashing and I heard a clicking sound behind the refrigerator. Now works fine. Took me a little longer, maybe 10 minutes, after second attempt of blow dryer on back of door, this time only behind water dispenser and working a weed eater line about 3 inches up the dispenser, I had given up, when I closed the freezer door, a spurt of water shot out a little chunk of ice! It was like someone turned everything off except the inside lights. Can’t imagine how much money I must have just saved. Thank you, thank you, thank you, ours has not worked for a year now and today I decided I was going to try to fix it, my husband has tried in the past with no success and he has too many other things he is working on, so I started researching and came across your suggestion first, i tried to use the hairdryer on the actual dispenser part and it didn’t work, so i opened the door and used the hairdryer on the inside of the door and it immediately worked!!! Thank you for the great advice! Jokes on her. WORKED LIKE A CHARM. If it does not work immediately after this, wait another… Read more ». Just be patient and don’t use the high heat on the hair dryer. 11-8-2015, I had turned up the freezer, then my water dispenser stopped working. How Do You Reset a GE Refrigerator Water Dispenser? Did you find a remedy? Any suggestions? If the door switch does not have continuity when activated, replace it. The ice dispenser worked fine when tried to dispense water, I heard a click and the light came on so I assumed the electronics in the dispenser control panel were ok. I think it froze up because my freezer door wasn’t sealing properly. The water/ice dispenser stopped working. It seems to get worse when the filter is old. Water started dripping after about 2 minutes. My icemaker is leaking and dripping water. The lighted buttons for "crushed ice," "water," etc. Ideas? yours is the best I have discovered till now. I had the exact same issue. Ge profile refrigerator water dispenser not working. used the hair dryer but didn’t have any weed whacker cord so I used an 8″tie wrap to push into the opening and it worked, I got water! Many parts also have a video showing step-by-step how to fix the "Not dispensing water" problem for General Electric PSS26MSWASS. Run a 6-8 inch line of spool into the dispenser. 6, you can get the part free of charge, or at least I did anyway. Using the hairdryer on the inside of the freezer door for a little more than 5 minutes and then poking the weed eater cord up the water dispenser tube on the front of the door loosened up the ice plug and now the water is flowing once again. Any other fix besides the heater? If a dispenser switch does not have continuity, replace it. How do I know how to install the heater???? Below is a list with all the parts and components … 8 Tips To Fix A Refrigerator Dispenser Not Working Read More » Replaced filter to no avail, though new filter did immediately fill with water. If your icemaker is getting water and making ice, but there is no water at your dispenser, there are a few things you can check. I called GE at 800-386-1215 to get the part #WR49X10173 (water dispenser tube heater) and they “discounted” it to $15.00 plus $5.95 shipping. First, the water and ice dispenser stopped working. My refrigerator GE gsh25jfxlww that I bought on Sep/2009, presented on 4/2018 the problem where water was taking longer to stop running after removing cup from the water dispenser trigger. Read a comment about the frozen line and turning on the “Light” for a while to heat up the line. In Canada, call 800-561-3344. I checked it and the water started running immediately. Should have looked here first! So interesting…. I did this 3 time at 30 seconds each time and about 10 minutes apart, because I didn’t want the hair dryer to over heat and to test the water dispenser after each time. Other users suggest temporary fixes such as threading a weed-eater trimmer line through the water line. There was no water flow today from the water dispenser. Is there a separate mother board for the ice/water dispenser and if it is how easy or difficult it is to replace it and how much it would cost. Would love your thoughts, please comment. GE apparently released a $30 part below, item WR49X10173, a water dispenser tube heater which easily connects to the dispenser control panel to heat the water line just enough to keep it from freezing. My plastic tubbing melted also. I have a GE side-by-side that is 12 years old. Hair dryer alone worked for me – only took a couple of minutes – thanks so much for the advice!! Took 20min of hair dryer time I guess because I just have a small travel hair dryer. Contacted GE on water dispenser line heater, wr49x10173, and the service tech acted as he had never heard of that part and that there was never any program to replace it. Thanks so much! Is Your Refrigerator Water Dispenser Line Frozen. 1 – If your old refrigerator water filter worked and water flowed from the dispenser normally, but after installing a new water filter the water is only a trickle from the dispenser, try reinstalling the old filter to see if the cause of the issue is the new filter.. 2 – You may have bought a cheap aftermarket water filter.