If the water line is apparently not frozen, you could have a failed water valve that would prevent the water dispenser from working. Glad you got it fixed! Whirlpool Refrigerator Crisper Bin Cracked or Broken? I stuck the blow dryer in the opening for ice from the inside side on low heat. Are you sure in regards to the supply? The water inlet valve opens to supply water to the dispenser. Model no. Let me list the order in which things broke: 1. She got squirted. Guess I will have to buy a replacement for that also! Shipping all 7 days! I have a GE profile refrigerator with a water and ice dispenser. If your attempts to troubleshoot your refrigerator's ice maker don't work, you may need to order a GE ice maker replacement. I melted the hose and it straightened out a bit from the heat. I have changed the water filter as well as cleaned the water line, but haven't been able to identify the problem. Don’t overstuff that area. GE Service tech admitted that there were problems with the original ice maker design! I checked it and the water started running immediately. The 4th through 5th year, the ice-maker stopped working. I checked in two hours and the water system was back to normal. After a few minutes, press the water lever and watch the flood gates open!! French door refrigerator dispenser not working. I left the freezer door open for 5 minutes. My icemaker is leaking and dripping water. Ge refrigerator water dispenser not working. I also have the noisy fan issue. Seems this is an on going problem with GE. Model: PSS26MSTA: Brand: GE: Age: 1 - … Just wanted to say THANK YOU FOR HAIR DRYER TIP! Ge profile water dispenser is not working. My dispenser and icemaker are not getting water. Thank you!! Checked water lines under kick plate to make sure I had water, and it was a frozen line issue first. When that unit went bad as well they offered to fix it or give me around $700/800 to put toward another refrigerator. Follow-up to earlier post, the water line defrosted by using the hair dryer. Thank you, OP, and everyone else who took the time to write about their experience. Totally worked for me to on our 2006 GE Monogram side by side! I used the hair Dryer and a pipe cleaner and my family has water now! Any suggestions? I filled two large cups of water to run it through without a hitch. We have water. Thanks for providing the easy fix! We put the hairdryer on inside the door behind the dispenser and it worked! Thank you, thank you, thank you, ours has not worked for a year now and today I decided I was going to try to fix it, my husband has tried in the past with no success and he has too many other things he is working on, so I started researching and came across your suggestion first, i tried to use the hairdryer on the actual dispenser part and it didn’t work, so i opened the door and used the hairdryer on the inside of the door and it immediately worked!!! We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. Worked for us. Look at all connections precisely at the bottom or top of your refrigerator’s door. We changed the water filter on our GE refrigerator and immediately the water dispenser stopped working. How to fix a refrigerator that will not dispense properly. Ice Maker and Water Dispenser Troubleshooting - Refrigerator. I fixed that problem by spreading a thin layer of Vaseline on the seals. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. If you need the bypass plug and one was not supplied with the refrigerator or has been misplaced, one can be ordered at no charge by calling 1-800-GECARES. Any thoughts? Frozen line resolved with hairdryer heating freezer door where line exists to dispenser. My ice maker suddenly stopped working also. (We hung a towel over the freezer opening while we did this to conserve as much energy as possible.) So glad I googled and found these responses right away! After reading about using a hairdryer and weedeater line I tried it and it worked like a charm. According to GE Appliances, you may either notice a slowing of the water flow or find it has stopped completely.Either of these symptoms could indicate a clogged refrigerator water line. Thanks AJB The dryer fix is temporary – kinda like having to blow dry your car’s radiator every few mornings to get the coolant flowing. Thanks for letting us know you got it fixed! In the last 3-4 months the water dispenser shuts off intermittently, but comes back to life on its own. Someone from GE can confirm for you which ice maker you need to order for your particular refrigerator. Hair drier worked. Hope you will find the solution to your Ge refrigerator water dispenser not working. Same thing here Terry. Have the necessary tools for this DIY refrigerator water dispenser not working project lined up before you start—you’ll save time and frustration. The lighted buttons for "crushed ice," "water," etc. Have a GE side by side. The tip worked great! Penny Stevens, “Stuck it up the dispenser” how? WORKED LIKE A CHARM. What I realized was that I was pushing up against the blockage. The home may have insufficient water pressure. Would have been waisted money and time away from work! Thanks for the advice! The water/ice dispenser stopped working. The ice dispenser worked fine when tried to dispense water, I heard a click and the light came on so I assumed the electronics in the dispenser control panel were ok. Thank you for the hair dryer technique. Here are a few examples of GE Refrigerator issues that were fixed with a new controller board: “The light inside the freezer and fridge were working, but nothing else was. It’s a tool that allows you to spray microwaved hot water directly on the ice inside the waterline. The valve is normally located at the bottom rear of the refrigerator, behind the access panel. 6, you can get the part free of charge, or at least I did anyway. In addition, ensure that the freezer is kept at the proper temperature. To determine if the door switch is defective, use a multimeter to test it for continuity. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. Thanks Penney. yes it did work… it just took a few minutes for it to thaw more, I guess! I’ve been told it can take up to 24 hours to thaw. Again thank you! http://www.GraceAppliance.com/IceSurrender. It took a little force to push the line more than 3″ but instantly had water at that point. We’ve had the GE refrigerator for roughly 5 years and never had this issue. Original post: This is happening to me now as well. . He told me there was a heater part that would heat it up to keep from freezing. I replaced the filter last night and the water dispenser worked. Applying heat from a hair dryer from both the bottom and top and trying to push the nylon line up eventually broke up the blockage and the water… Read more ». I turned the fridge off for 20 minutes, ran the blow dryer on and off on the inside and outside of freezer door around the dispenser area, then finally pushed a thin plastic weed liner in the water dispenser outlet and finally the water came pouring out. The valve requires at least 20 psi to function properly. The panel blinks when the button is pressed? My rake away us to not put the hair dryer in the hold and let it sit there. FOUR MIN WITH BLOW DRYER. Thanks for all the posts. The water dispenser has always been slow to fill a glass, but the one we replaced did too. The GE technician charged $99 and told us we needed to replace the whole door! We aren’t always successful with the do it your self fixes, but this time we were. The water inlet valve supplies water to the water dispenser. When the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice and water dispenser. Correction — not the ice maker. If you need more help with this problem, resubmit your question with additional details and the full model number of your GE refrigerator. It dispenses crushed ice only. Ge profile refrigerator water dispenser not working. We used hair dryer to front of door, side of door, inside of door but I think unplugging is also something to do to just let it warm up a bit. water line was frozen did the hair dryer trick and it worked. I’m so glad I did some investigating of my own before making a service call. If your GE profile refrigerator door alarm is beeping, it implies that the swinging doors are malfunctioning. Thanks k you so much for sharing. Options. I had noticed a bit of condensation the day before. It will take a little time, but it really does work. So there you have it, your problem is likely a frozen water line. ~75$ in parts and a few hours of my life I cannot get back! I had it on low fir 5 minutes and on high for five minutes. Water and Ice dispenser not working, no light comes on when the lever is depressed, the panel temp lights start to flash, do not hear any motor coming on when… Read more ». It’s been about a year! Water dispenser was not working but ice dispenser was. If your GE profile refrigerator water dispenser not working, the pressure of water supply may be sufficiently low. You’ll soon be toasting your DIY skills with a … I put one end of the hose over the tube, and used the hair dryer to blow air through the hose and into the water dispenser tube. I will be ordering one, very soon. Save your money… Read more ». Thanks!!! I can not pass the suggested nylon line or even fin gauge wire more than 3-4 inches into the output nozzle. Water dispenser was not working but ice dispenser was. Hairdryer worked and weed whacker string!! My water stopped coming out of dispenser. The 1st through 3rd year, struggled with freezer shelves not staying in place–they continually fell out of the side slots. Get the water line heater. yours is the best I have discovered till now. I covered the freezer opening with aluminum foil to keep the food cold. Try to dismantle the hose and blow warm air through the tube to remove clogs from the dispenser. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. It got worse when the change filter light came on and after I changed the filter it’s almost nonexistent. The wall shape changed. My dishwasher almost caught fire and they gave me $400.00 to replace my three year old $1000.00 top of the line model. GE Refrigerator is Clicking? Yup – 5 minutes with the hairdryer and flowing again. My top quick freeze shelf being so full could gave been part of the problem. The Ice Bucket Auger is located in the ice bin and when the dispenser is activated, will rotate to pull the ice forward to the outlet chute of the bin. tube for 2-3 min… all is well! Thanks for the tip. GE Refrigerator Not Cooling After Power Outage, GE Freezer OK but refrigerator not cooling, Bypass my GE RPWFE Refrigerator Water Filter. Haha! We bought the side by side GE Adora a year ago. An 8 inch piece of whipper snipper cable inserted up the water line/cord at the dispenser works fine. the water line on my ge freezer door keeps freezing. GE apparently released a $30 part below, item WR49X10173, a water dispenser tube heater which easily connects to the dispenser control panel to heat the water line just enough to keep it from freezing. The auger is driven by a motor mounted behind the bin with a set of drive forks on the gear box shaft. My icemaker is not making ice, not working. This has never happened before when I have changed the filter. Please tell me how I unfreeze the resevoir so I can have water again. There was no water flow today from the water dispenser. Ice maker still works. Most refrigerator manufacturers (Whirlpool, GE, Hotpoint, Frigidaire, Electrolux, LG, Samsung, KitchenAid, etc..) offer refrigerators with built-in water filters. Any suggestions where to go next? If the freezer is too cold, the water line may freeze. I’ve been fighting this problem on and off for as long as I’ve owned my side by side (6 years). I have changed the filter so I think I have a frozen resevoir. Check out our step-by-step guide on how to fix a refrigerator water dispenser, below. If one of the dispenser switches is defective, the dispenser will not work. Had to heat it up from the front again and use a piece of wire and bend the water spout back down. Hairdryer. Thank you for the tips! I called GE today and they said that my refrigerator does not have the defect with the water line freezing up! You may want to purchase something like the water line buddy that will help you unfreeze the water line but shooting hot water up the line. This was an awesome and helpful article, thank you very much to everyone who contributed their advice and knowledge. The refrigerator was not cooling, the water/ice dispenser and the digital displays were not functional. It is more likely that a single part has failed. Hi, My water and ice stopped working. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. But, what about the conclusion? Any other fix besides the heater? Thanks so much! The ice maker works fine. I think it froze up because my freezer door wasn’t sealing properly. I simply typed in the search bar, how to install a dispenser water tube heater for a ge side by side refrigerator,… Read more », Also, if a frozen line isn’t your issue, I’ve been told that you first check out the water filter, put in the filter bypass piece if necessary especially if you don’t have a new filter on hand, if it isn’t that it could be your water inlet valve found on the back of your frig., and last but not least your control board might be bad. Running water at last, 3 to 4 mins worked fine with hair dryer. My refrigerator is running, but it is not cool or cool enough. The line is not frozen. Already ordered? When I use my water dispenser I get water on my side-by-side refrigerator, I get water leaking out from under the fridge shortly thereafter. So I originally didn’t think it worked. Thank you soooo much for this suggestion! It was like someone turned everything off except the inside lights. Help my melted also so NOW what?? Water started dripping after about 2 minutes. thanks for all the tips. The gear box turns very slowly but has lots of power to push the ice. Just be patient and warm the inside of the freezer door with the hairdryer slowly. I undid the line coming into the refer and have water to the refrigerator. One my husband took the hairdryer and stuck it up the dispenser for about 3 or 4 minutes on high, then tried the water lever – and wha – lah! Took two hours to identify cause 2 minutes to fix! I have a GE profile arctica side-by-side fridge, about nine years old. I had just put a large freezer ice pack into… Read more ». Word to the wise, just be careful that you do not melt anything with the blow dryer!! I the past all I would do is leave the freezer door open for 30 minutes or so and it would warm up enough to unfreeze the line. I was doubting for the first 9 minutes but then…ahhh, water. . If the door switch fails, the dispenser will not turn on. This last time that I changed the filter I let about 2 quarts of water out through the dispenser (per the instructions). Happy Easter. Tks a lot hair dryer & weed eater plastic line works great 10/15 min. Viola all problems fixed. If it does not work immediately after this, wait another… Read more ». Why is there a green light flashing on my refrigerator icemaker? I had similar problem, checked the “connector” at bottom of freezer door and when paddle was pushed for water, the water DID flow, indicating freezing was ABOVE the connector and IN the freezer door. Step by step instructions on how to replace a Ice Dispenser Bucket Auger for General Electric GSH25JSXBSS Not dispensing water #AP3672963 for Refrigerator made by GE. Wow, glad I checked this site. I have a GE side-by-side refrigerator with a ice maker and water dispenser. Had to buy a new hose couple, which was $4.95, but all good. Used hair dryer down the funnel and at the same time fished the string up into the external water outlet, moved it up and down until the frozen water in the spout was removed. Water Dispenser not working on GE GSL25JFRFBS Refrigerator Water dispenser suddenly stopped working. I get no water/ice and the light does not work. We unplugged fridge and worked on it on and off for about 20 minutes and yep…water is now flowing. My dishwasher almost caught fire and they gave me 400 00 to replace my three year old 1000 00 top of the line model. If your icemaker is getting water and making ice, but there is no water at your dispenser, there are a few things you can check. The water stopped working after the last freeze of winter and I haven’t used it since because I didn’t think it was worth the service call. I first replaced the micro switch but it didn't fix the problem. I scheduled a ge repair call. Then remove the metal paddle retainer plate and swap in a new paddle (Photo 4). If not,… Read more ». Leave about 3/4 of an inch hanging out and when the water stops, wiggle the cord back and forth, presto. So hold it and direct the heat into the ice chute on the inside of freezer. Awesome to hear Ray! I took off the back panel & asked my wife to dispense water. When the water stopped dispensing, I found this site and read all the posts. I could not see where the water was leaking from. thanks for the tip. Is there a separate mother board for the ice/water dispenser and if it is how easy or difficult it is to replace it and how much it would cost. And if so, does anyone know how to fix this? If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. Refer to the owner's manual that came with your unit for the manufacturer's phone number. Now how do you fix it? You can thaw the ice in about 30 seconds! did it a couple of times and when I came back to it 2 hours later water was flowing. Thanks. water. The dispenser switches send voltage to the dispenser. Thanks , I have recently been looking for information approximately this subject for a long time and My dispenser does not dispense ice cubes. The valve requires at least 20psi to function properly. Email. I had the same water line problem with our side by side GE. Speaking of jams, if you happen to be in one because you’ve got a refrigerator water dispenser not working properly, you don’t have to be caught high and dry. Now the water is not dispensing. the water dispenser. I had the exact same issue. Should have looked here first! 01 - Water Tube in Door is Frozen. When water is selected at the dispenser control panel, line voltage is supplied to the solenoid of the water inlet valve to allow water to flow. I’m in the same boat. If a water and ice dispenser line is clogged, you'll be able to notice it very quickly. Check out if your Whirlpool refrigerator not cooling or freezing . Took me about 30 minutes working on the outside of the door and the inside of freezer door. Used the hair dryer and my husband used paper clip unfolded as stated below. I think keeping a new filter on hand should help too since it happens more when the filter is old. Hmm, Guess I made it up! Experienced the same issue, which was resolved be installing bypass tube assembly (WR17X11920). Remember to turn the freezer back down, will see it that keeps the water tube from freezing again. Took about 8 minutes on inside of freezer door. If a dispenser switch does not have continuity, replace it. Ultimately, I found a simple and inexpensive permanent solution. The blow dryer for 10 minutes on the inside of the refrigerator worked for me. Many parts also have a video showing step-by-step how to fix the "Not dispensing water" problem for General Electric PSS26MSWASS. Did you find a remedy? Hair dryer worked for me plus clearing the top shelf – thank you Penney.